The Power of Engagement: Improving Drop-Fail-Withdraw Rates and Other Student Retention Metrics | Phoenix Harvey, Vance Gray

Students showing up to class and campus events is often more than half the battle. Engaging students in meaningful ways is key to delivering better learning outcomes and improved retention. In this interactive webinar, attendees will get to experience a variety of ways in which student engagement and feedback could be captured. From tracking attendance in class and during high impact activities to gauging students' conceptual understanding, student engagement opportunities are endless, yet within reach with the ubiquity of mobile devices.

The session will explore the ways in which administrators and faculty can utilize student engagement tools and best practices across campus for real-time insight and analytics that can help improve key retention indicators.

About the Webinar: The Power of Engagement: Improving Drop-Fail-Withdraw Rates and Other Student Retention Metrics

Students showing up to class and campus events is often more than half the battle. Engaging students in meaningful ways is key to delivering better learning outcomes and improved retention. In this interactive webinar, attendees will get to experience a variety of ways in which student engagement and feedback could be captured. From tracking attendance in class and during high impact activities to gauging students' conceptual understanding, student engagement opportunities are endless, yet within reach with the ubiquity of mobile devices.

The session will explore the ways in which administrators and faculty can utilize student engagement tools and best practices across campus for real-time insight and analytics that can help improve key retention indicators.

About Phoenix Harvey Over more than a decade in the educational technology industry, Phoenix Harvey has led market and customer research that ensures that the voice of the customer is clearly and compellingly reflected in product development, messaging and customer experiences. By developing a deep understanding of customers' needs, Phoenix has helped to launch and grow usage of learning solutions designed to address some of the most common desired learning outcomes. Guided by a heartfelt belief in the power of education to improve the lives of people the world over, Phoenix is currently completing doctoral studies at the University of Florida in Educational Technology, where she is focusing on ways in which educational technologies can be better designed to attract and retain students in college-level STEM studies. This doctoral work, along with more than a decade of experience in educational technology has helped Phoenix successfully develop customer messages and product experiences that empower customers to engage with digital learning solutions to achieve the student and program outcomes they desire. Learn More

About Vance Gray Vance Gray is dean of social sciences at Atlanta Metropolitan State College (University System of Georgia) and instructor of political science at Spelman College. Dr. Gray directs the First Year Experience Program at Atlanta Metropolitan and is the USG point of Contact for the Momentum Year and Gateways to Completion efforts. He participated in the intelligence community program with the Office of the Director of National Intelligence’s Center for Excellence in National Security Studies in 2010, and the 2015 and 2018 Council on Foreign Relations Educators Workshops. Prior to his work in political science, Dr. Gray worked in corporate business, consumer products and global brand management, and nonprofit administration. He holds degrees in English literature from the University of Washington, Seattle, and an MBA and PhD (international politics/economics, urban politics, public administration, and American government) from Clark Atlanta University. Learn More

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